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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracey Mason

February 15, 2024

5  out of  5 rating by Tracey Mason
"Best insurance broker I've ever used. Friendly, extremely responsive and easy to deal with. Love time Prichard!"
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trevor hjellum

December 5, 2023

5  out of  5 rating by trevor hjellum
"I love Doug and his staff always friendly and helpful"
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Chengxia Li

July 11, 2023

5  out of  5 rating by Chengxia Li
"Doug and his wonderful team are simply the best! Whatever questions or issues you may have, just ask, they will take care of them for you right away! Thank you so much for the great services!"
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Maayan Gadisman

July 7, 2023

5  out of  5 rating by Maayan Gadisman
"Excellent service, whether it's billing questions or help filing a claim for a stolen catalytic converter, this team has been the best! They are very helpful and go above and beyond."
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Mara Johnson

June 29, 2023

5  out of  5 rating by Mara Johnson
"Doug and Kimberly have been on my side through many changes in my life, since 1995. I appreciate that they are responsive, accessible, and are really great at explaining options as my insurance needs evolve. In particular, Doug went the extra mile to personally advise my son, helping him understand what car insurance is all about, when he got his first car. Kimberly ran and reran the quotes. Honestly, they feel like allies and I appreciate them greatly. Five stars!"
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Rodger Miller

April 21, 2023

5  out of  5 rating by Rodger Miller
"Good, responsive agent. Helped my wife and I obtain insurance for our house purchase."
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Billy Krimmel

March 24, 2023

5  out of  5 rating by Billy Krimmel
"Long time customer, from auto to home to ATV. Great service from staying on top of payments to claims, and wonderful staff!"
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Ramona Sharpe

February 9, 2023

5  out of  5 rating by Ramona Sharpe
"Twenty three years a customer always treated like family friends. Great service."
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Christopher DiGirolamo

January 30, 2023

5  out of  5 rating by Christopher DiGirolamo
"This review is from Patricia DiGirolamo and not my son Christopher. I had very good help from Doug, concerning my towing fee."
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Steve Singleton

January 6, 2023

5  out of  5 rating by Steve Singleton
"Pleasant and professional, Doug and his crew are refreshingly responsive and accessible compared to the big outfits we all struggle to deal with. Highly recommended."
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Randy Chappell

October 7, 2022

5  out of  5 rating by Randy Chappell
"I live in Mississippi but my daughter moved to Davis to work on her PhD. Megan Wisniewski made this move so easy for us as we moved her from Colorado to California and still billed us for her insurance needs. Not only was Megan professional but went beyond in meeting our needs and was incredibly nice during the entire process. I look forward to working with this agency while she is in Davis. Thanks Megan!"
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Brendan White

August 8, 2022

5  out of  5 rating by Brendan White
"Doug and Kim are great advocates who work hard to make sure their clients get the best rates for the most appropriate coverage. We have car, home, umbrella, and life policies. I definitely sleep easier knowing my family is protected. Very happy to be working with them!"
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Ryan Scott

August 1, 2022

5  out of  5 rating by Ryan Scott
"Doug and the rest of the folks in the office are extremely knowledgeable and helpful. I highly recommend."
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Victoria Whitworth

May 16, 2022

5  out of  5 rating by Victoria Whitworth
"Just before Covid, Doug actually sent an unsolicited invitation to meet with him in person, which I did. I was really impressed with his clear answers to my many questions. He obviously wanted to make sure I had the best coverage for all my policies. Outstanding service!"
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5erval kat

January 11, 2022

5  out of  5 rating by 5erval kat
"I have been with State Farm through Doug Pritchard's office for well over a decade. He and his staff have always been very responsive, helpful, and professional. Their customer service is commendable. I recommend them!"
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N. MacLachlan

November 24, 2021

5  out of  5 rating by N. MacLachlan
"We have been with Doug for many years, nothing but good things to say - responsive, attentive and professional."
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Mary Sung

June 4, 2021

5  out of  5 rating by Mary Sung
"Excellent customer service and they make me feel like I'm a special customer each time I call."
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Nicky Benson

October 6, 2020

5  out of  5 rating by Nicky Benson
"Great shop, have been a client for two generations. Fantastic agency."
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Chris Baehr

May 7, 2019

5  out of  5 rating by Chris Baehr
"My car was recently totaled. As frustrating as the experience was with other companies, Doug's office handled the situation well and moved the process along very quickly."
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Wendee Smith

August 22, 2013

5  out of  5 rating by Wendee Smith
"My family has had Doug handle our homeowner's insurance and auto policies ever since he came to Davis. He's very knowledgeable and has the best staff ever, who can answer any questions you have. They've even called me on my birthday with best wishes!"